‘I just wanted someone to let me back in the pub again.’ Sunshine Coast man Raymond Matthews has won an anti-discrimination claim against his local pub. And after it refused to allow him entry with his assistance chihuahua, Coo-ee.

Wins $8000 Claim

Matthews had been a regular at The Woombye Pub, just down the road from his home.

“Habitually, I’d go up there for a chicken parmi and a beer, maybe once or twice a week,” he told 7NEWS.

When new management took over the pub in 2017, they stopped Coo-ee from going inside.

“(The) dog almost got run over one night, having had to stay outside,” Matthews told Sunrise.

“I went back inside, got directed out and barred for a month, and made out to be the bad guy – that I’d intimidated people.”

The Woombye venue continued to deny entry for three years, prompting Matthews to take legal action.


“I just wanted someone to let me back in the pub again,” he said.

A tribunal found the venue broke anti-discrimination laws and awarded Matthews $8000 in compensation.

“They didn’t realize there were other witnesses there that testified,” Matthews said.

Man’s best friend


Matthews said he tried to explain the significance of Coo-ee to the new pub owners, but they wouldn’t listen.

“The more I tried to convince them, the more I sounded like a broken record,” he said.

“I’d been to the doctor to get the dog signed off as an assistant.

“She introduces me to myriad people – the number of hurdles I’ve got over because of the dog, just breaking down the barriers that typically exist with bureaucracy.

“I take the dog with me, and it just brings people down to a level playing field, and you can speak with them, you can get along with them, you’ve got a common denominator, and the dog, I feel, is the one that does it.”

Matthews said the pub had also apologized to him over the matter.

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